Versational is a unique conversation enablement platform that utilizes AI to provide businesses with advanced conversation intelligence and automation, enabling them to make informed decisions and achieve business success. The platform is designed to raise representative close rates through value-based conversation intelligence and AI automation while reducing training time and costs through bite-sized video playlists.
Additionally, Versational helps users recall everything said during virtual meetings, snip what is necessary for study guides, and retrieve highlights for quick learning. Unlike competitors focused solely on surveillance and transcription, Versational provides users with optimal conversation intelligence and offers AI-targeted insights that can maximize marketing performance and boost productivity. Versational also offers a range of subscription plans to accommodate businesses of all sizes with features to make managing convos seamless.
TLDR
Versational is an innovative conversation enablement platform that leverages AI to provide businesses with value-based conversation intelligence, deeper insights, and automation. The platform offers several features such as real-time analysis, actionable insights, voice of customer insights, and smart meeting tools.
Versational also reduces training time and costs with bite-sized video playlists and encrypted & secure storage of sensitive data. The platform is accessible to users using Salesforce, Google Drive, and other platforms, making it easy to use and integrate. Businesses can now benefit from Versational's superior capabilities, comprehensive integrations, and AI-targeted insights while maximizing value without compromising quality.
With a variety of subscription plans to choose from, users can easily find a tailored solution that best fits their needs.
Company Overview
Versational is a conversation enablement platform that empowers businesses to improve their conversational value through AI-driven conversation intelligence and automation. The platform helps businesses raise their representative close rates by mining conversations for actionable insights and optimizing conversions. Versational also enables employers to reduce time-to-hire, share candidate notes, and hire with confidence.
Versational reduces training time and costs with bite-sized video playlists. It also enables users to recall everything that is said, snip what is important for study guides, and retrieve highlights for quick learning. The platform allows users to stay up-to-date without attending every meeting, thus reducing the strain of constant virtual meetings while maintaining the flow of information.
Versational strives to make a difference locally and globally through the "Free Intelligent Conversation" movement, which encourages meaningful conversations that improve individual and global perspectives. The company's team comprises global PhDs, data scientists, engineers, designers, and customer success professionals who have founded successful technology companies in digital healthcare and fintech and achieved multiple exits. Although physically distant, the Versational team has developed strong camaraderie as they work towards the common goal of enabling improved conversational value.
Through novel AI models, Versational aims to help people have more enjoyable conversations while amplifying their conversational value. The platform's AI applications turn conversation into action, uncover value, and provide feedback on how to improve engagement with others in virtual meetings. Compared to competitors that are solely focused on transcription or surveillance, Versational is committed to helping businesses leverage conversation intelligence for increased value.
The company's platform also features AI-targeted insights that optimize marketing performance and training insights across all business platforms.
Versational understands the need for businesses to find the right plan for their unique needs, and the platform offers a features list and comparison service to help businesses make informed decisions. Additionally, the company is committed to constant growth and offers knowledge articles and announcements to keep users up-to-date on the latest trends and ideas.
Features
Conversation Intelligence and AI Automation
Value-Based Conversations
Versational's AI-driven Conversation Enablement Platform allows you to raise your representative close rates with value-based conversation intelligence and AI automation. The platform provides real-time analysis of customer conversations and offers insights for personalized conversations that can increase sales and customer satisfaction.
Actionable Insights
Versational mines your conversations for actionable insights that can directly impact your business success. The platform analyzes conversations to reveal the most important phrases and customer sentiments, showing you what is working and what is not. Use these insights to optimize your marketing campaigns or improve customer service strategies.
Optimized Conversions
The AI-powered automation of interactions in your sales process streamlines your operation, saving time and lowering costs. Versational can help you reduce time-to-hire, share candidate notes, and hire with confidence. The platform also reduces training time and costs with bite-sized video playlists, leading to faster onboarding and time-to-competency.
Smart Meeting Tools
Stay in the Loop
Versational's smart meeting tools ensure that you stay in the loop without having to attend every meeting. Versational takes care of the note-taking, transcribing, and highlighting of key points in your meeting, allowing you to have an accurate summary of your meetings, without having invested time to attend.
Recall Everything Said
Versational transcribes and indexes everything said in your meetings, making it easy for you to retrieve those discussions that would have been otherwise lost in time. You can snip what is important for study guides and retrieve highlights to learn quickly. This ensures that you never miss out on important details and insights from the meetings you couldn't attend.
Encrypted and Secure
Versational ensures the confidentiality of your data by encrypting all your conversations so they are stored at the highest standards. This gives you the peace of mind in knowing that your conversations are safe and secure.
AI-Targeted Insights
Voice of Customer Insights
The Versational platform provides voice of customer insights that can help you optimize your marketing performance. With the analysis of customer conversations, the platform can help you understand what motivates your customers, what frustrates them, their pain points and their needs. This information helps you to tailor your marketing strategy and messaging to attract and retain customers.
Training Insights for Productivity
Versational provides training insights across all of your business platforms, leading to a boost in productivity. The platform helps identify knowledge gaps and areas where your employees need improvement, allowing you to provide targeted training that results in better performance and increased efficiency.
Compare to Other Products
Versational's platform provides the most comprehensive and valuable AI-driven conversation enablement tools available. Compare Versational to other products in the market to determine which product is best for your business. Versational provides connections to your current platforms, allowing you to seamlessly integrate their tools and services.
Maximized Value
Right Plan for Your Business
Versational provides a range of subscription plans so that you can select the one that is right for your business. Whether you are a small business or enterprise, Versational's pricing is designed to provide the best value without compromising features or quality.
Ideas and Insights
Versational provides knowledge articles and announcements to help you make the most of their tools and services. The platform is constantly updated with new ideas and insights to help you get the most out of their tools to maxime value, get back your time, and turn conversations into action.
Versational's Superior Capabilities
Versational provides superior capabilities that make it the most comprehensive and valuable AI-driven conversation enablement tool available. The platform's features such as value-based conversations, actionable insights, smart meeting tools, and AI-targeted insights make it the premier platform for business success.
Integrations
Versational's AI-driven conversation enablement platform offers a range of integrations to help businesses improve their productivity, increase their customer service rates and optimize their conversational data.
Salesforce Integration
Versational integrates with Salesforce, a popular CRM platform to help businesses improve their customer service rates. The integration helps sales teams raise their close rates with value-based conversation intelligence and AI automation.
The tool mines conversations for actionable insights to optimize conversions. Users can stay in the loop without attending every meeting, and recall everything said to learn quickly. The integration also provides an easy way for agents to access and share customer data, reducing response times and ensuring better customer service.
Bite-Sized Video Playlists
Versational's platform also integrates with bite-sized video playlists, reducing training time and costs. The tool offers video training modules in a variety of topics, breaking down complex concepts into smaller, more manageable sections.
This results in better retention rates among employees and reduced training costs for the organization.
Google Drive Integration
Versational integrates with Google Drive to offer users an easy way to create study guides and retrieve highlights. With this integration, users can snip what is important for study guides and retrieve highlights to learn quickly. It also allows users to store important conversational data and provides an easy way to share it with other team members.
The integration also helps reduce time-to-hire, share candidate notes, and make confident hiring decisions by providing relevant data at the time of need.
AI-Targeted Insights
Versational's platform provides AI-targeted insights to help users optimize their marketing performance. The tool uses the voice of customer insights to offer actionable suggestions on improving marketing content, email campaigns, and other outreach efforts. This integration is ideal for users who want to raise their customer engagement rates, increase sales, and improve their ROI.
Encryption and Storage
Finally, Versational takes data security seriously and therefore encrypts and stores data at the highest standards. This ensures that user data is safe and secure at all times, reducing the risk of data breaches and loss. This integration is ideal for users who value data security and want to ensure their data is always safe.
Versational's integrations offer users an array of options to help them enhance their data analytics, productivity, and customer service. The platform is designed to work with a variety of different tools and platforms, making it a versatile and user-friendly option for businesses of all sizes.
FAQ
What is Versational?
Versational is a conversation enablement platform that leverages AI to improve conversational value and automate conversation intelligence. The platform helps businesses optimize conversions and raise representative close rates by mining conversations for insights. Versational also reduces training time and costs, enabling users to recall what was said in virtual meetings by snipping important parts of the conversation.
Versational aspires to make a difference globally and locally through its "Free Intelligent Conversation" movement, where meaningful conversations improve individual and global perspectives.
How does Versational optimize conversions?
Versational mines conversations for insights and features an AI application that uncovers the value of conversation and leverages these insights to optimize marketing performance and training insights across all business platforms. The platform also helps raise representative close rates by presenting actionable insights and improving engagement with others in virtual meetings.
Can Versational help to reduce training time and costs?
Yes, Versational reduces training time and costs through bite-sized video playlists that enable users to recall everything said in virtual meetings. Versational also allows users to share candidate notes, reducing time-to-hire, and hire with confidence. The feature also supports quick learning and snipping of highlights for study guides, thus reducing the strain of constant virtual meetings while maintaining the flow of information.
What is the "Free Intelligent Conversation" movement?
The "Free Intelligent Conversation" movement is an initiative by Versational that encourages meaningful conversations that improve individual and global perspectives. Versational's team comprises global PhDs, data scientists, engineers, designers, and customer success professionals that aim to make a difference globally and locally through the initiative. The team is committed to enabling improved conversational value through its conversation enablement platform.
What are AI-targeted insights, and how does Versational leverage them?
AI-targeted insights refer to specific insights obtained through AI that optimize marketing performance and training insights across all business platforms. Versational leverages AI-targeted insights to provide feedback, improve engagement, and assist in optimizing conversions by providing actionable insights based on mined conversations. Through novel AI models, Versational's conversation enablement platform aims to help people have more enjoyable conversations while amplifying conversational value.
