Introduction Ebi.Ai is an AI assistant platform that allows businesses to create and manage their own AI assistant without any coding or technical skills required. With Ebi.Ai, businesses can streamline the process of implementing AI technology and free up time to focus on more critical tasks. Utilizing Ebi.Ai's platform, businesses can develop a sophisticated AI assistant that can answer complex queries and provide additional support that customers may need. Ebi.Ai offers multi-channel support and can communicate with almost any data source, providing customers with a seamless experience. Ebi.Ai is committed to showcasing how businesses across all industries can benefit from implementing AI assistants through its case studies. TLDR Ebi.Ai is an AI assistant platform that allows businesses to create and manage their own AI assistant without any coding or technical skills required. Ebi.Ai offers a sophisticated customizable AI assistant that can answer complex queries and provide additional support, multi-channel support, and can communicate with almost any data source. Ebi.Ai offers a customizable advanced plan that is tailored to meet the needs of larger enterprises. Ebi.Ai's pricing structure accommodates businesses of all sizes with its affordable subscription tiers. Ebi.Ai's platform has been successfully implemented in various industries, including local government, security and compliance, and digital transformation.
Company Overview
Ebi.Ai offers a unique platform that enables businesses to create and manage their own AI assistant quickly and easily, without any coding or technical skills required. With the ability to set up an AI assistant in a matter of minutes, Ebi.Ai has streamlined the process of implementing AI technology for businesses of all sizes and industries.
The platform includes everything businesses need to develop a sophisticated AI assistant, starting with the basics and growing over time. By bringing teams together with AI, businesses can do their best work and free up time to focus on more critical tasks. Utilizing Ebi.Ai's platform, clients have seen their AI assistants answer 99% of routine inquiries for customers, providing information in ways that were not possible before.
Ebi.Ai offers its platform for free, allowing businesses to sign up for an account and upgrade as they grow with no time restrictions. The company also provides a discovery call with AI assistant experts to answer any questions businesses may have and further guide them in the process.
Ebi.Ai is committed to showcasing how businesses across all industries can benefit from implementing AI assistants through its case studies. These studies demonstrate the real-world impact of AI assistants and how they have helped clients save money and time. The platform has been successfully implemented in various industries, including local government, security and compliance, and digital transformation.
As AI and conversational AI continue to evolve, Ebi.Ai remains at the forefront of innovation, always providing new discoveries for businesses to explore. The company's tech partners and advisors provide insights into how AI can benefit businesses of all sizes and industries. Additionally, Ebi.Ai offers a newsletter and recommended reading list to keep clients informed about the latest developments in AI technology.
Overall, Ebi.Ai offers a user-friendly, no-code platform that empowers businesses to create and manage their AI assistants quickly and efficiently. With a free trial and expert support, businesses can take their first step into the world of AI with confidence and ease.
Features
Customizable AI Assistant
Evolve with Your Business
Ebi.Ai offers a custom-built platform to create an advanced AI assistant that evolves with your business. Unlike basic chatbots that can only answer simple questions, Ebi.Ai offers a highly customizable AI assistant that can answer complex queries and provide additional support that your customers may need.
Brand Your AI Assistant and Manage its Responses
You can tailor the responses of your AI assistant to suit your brand’s voice, tone, and personality, and manage its programming to ensure you are always presenting a consistent image to your customers.
Link Up Your AI Assistant with Your Business Systems
Ebi.Ai connects with your business systems and can communicate with almost any data source using API connectivity. This allows you to seamlessly integrate your AI assistant into your existing workflow and data collection tools to accelerate your customer support.
Messaging & Live Chat
Chat Across Different Channels. Anywhere. Any Time.
Ebi.Ai offers multi-channel support, which means it can help customers across a variety of platforms, including Facebook Messenger, WhatsApp, Telegram, and more. Your customers can reach out to your company at any time or from any device, and Ebi.Ai will be there to answer their questions and provide assistance.
Add Widgets to Your Chat Window and Use Live Chat
You can add customizable widgets to your chat window to provide additional support options, like an FAQ or product recommendations, and use live chat to address any issues that require a more personal touch. This not only enhances the customer experience but also improves the overall efficiency of support by giving customers access to self-help options and accelerating the resolution of complex issues.
Examine Trends and Patterns to Guide What You Do Next
With Ebi.Ai, you get access to detailed analyses of trends and patterns related to customer inquiries. This information can be used to identify new products, services, or improvements to existing ones. It can also guide you in training your employees to handle more issues on their own, reducing the number of inquiries that require a support team’s involvement.
Security & Compliance
Expect Enterprise-Grade Security Throughout with Your Every Compliance Responsibility Taken Care Of
Ebi.Ai takes data security and compliance seriously. They offer a variety of security measures to ensure that your data is safe and secure, including regular penetration testing, removal of personal data, accessibility to WCAG 2.1 AA standards, GDPR compliance, and SOC 2 compliant data centers in the UK/EU. Additionally, Ebi.Ai offers 99.99% uptime to ensure that you can always provide top-notch support to your customers.
Redact Personal Information from Chats
Ebi.Ai ensures that personal information shared with your AI assistant is redacted immediately, protecting your customers' privacy and preventing sensitive information from falling into the wrong hands.
Whichever AI Service Best Suits Your Needs, That’s the One We’ll Use
Ebi.Ai isn't tied to any specific service provider and uses the best AI service that meets your individual needs. This allows you to have peace of mind that the AI service you're using correctly aligns with your business requirements and goals.
Integrations
Ebi.Ai's AI assistant is designed to work seamlessly with a variety of business systems, allowing for a fully integrated customer experience. By connecting with your existing systems, your AI assistant can provide instant answers to routine enquiries, saving your customers time and improving their overall experience. With the ability to integrate with multiple systems at once, the possibilities are truly endless.
Sales System Integration
When a customer is looking to book a test drive, Ebi.Ai's AI assistant can pull in information from your sales system to provide up-to-date details on available car models. From there, the assistant can check a separate database to find out which dealership is closest to the person making the enquiry and connect with that dealership through your system to check for test drive availability. By the time your customer sees their available options, your AI assistant has already checked for available test drives and dates and can confirm a booking with your customer in an instant.
This is a level of integration that basic chatbots simply cannot offer.
Travel System Integration
If your business is in the travel industry, Ebi.Ai's AI assistant can be integrated with your existing booking system to provide your customers with the information they need to make informed travel decisions. For example, if a customer has a question about their trip, the AI assistant can pull up their booking information to provide details on passport requirements or other pertinent information. Additionally, if a customer wants to make a change to their booking, the AI assistant can provide a deep link that takes them straight to the booking page and prefills the form with their travel information.
This feature not only saves your customers time but can also reduce your team's workload.
Recipe Store Integration
For businesses in the food industry, Ebi.Ai's AI assistant can be integrated with your recipe store and third-party food apps to provide your customers with personalized recommendations. By pulling out information from your recipe store, the AI assistant can quickly show customers recipes that match their preferences. Additionally, the AI assistant can connect to a third-party app to offer alternative ingredient suggestions to customers who may not like the ones in the recipe.
By integrating with these systems, your AI assistant can provide a convenient and personalized experience for your customers.
Pricing
When it comes to pricing, Ebi.Ai offers a user-friendly, flexible model that accommodates businesses of all sizes. The company offers three subscription tiers – Starter, Business, and Enterprise – so you can choose the one that best suits your needs and budget.
The Starter plan is geared towards small businesses, and is priced at a very affordable rate. It provides you with up to 100,000 API requests per month, which is more than sufficient for businesses that are just starting out with natural language processing. Additionally, you will receive up to 30 minutes of support per month and access to Ebi.Ai’s basic features.
The Business plan is the most popular subscription tier and is perfect for small-to-medium businesses. This tier has a reasonable price, yet offers advanced features like sentiment analysis, dialogue flow management, and sentiment analysis customization. It provides you with up to 500,000 API requests per month, 2 hours of support per month, and access to Ebi.Ai’s features, including data extraction.
The Enterprise plan is a customizable advanced plan that is tailored to meet the needs of larger enterprises. This tier offers custom features, multiple language support, custom precision, and recall parameters, customized workflow development options, and extended support. Contact the Ebi.Ai team to get an Enterprise package custom-tailored to your specific needs.
Ebi.Ai’s pricing structure is on par with similar natural language processing tools on the market, making it a cost-effective solution for businesses of all sizes. The company’s pricing model is very flexible, so you can choose the plan that meets exactly your needs and budget. Ebi.Ai offers a 7-day free trial for its services before you make your final decision to sign up, and there are no additional hidden fees or charges.
Overall, Ebi.Ai’s pricing structure is a well-rounded option for businesses that are looking to advance their natural language processing capabilities while staying within budget. The plans are designed to provide you with the right level of support, features, and performance, making the investment a worthwhile expenditure for businesses of every size.
FAQ
What is Ebi.Ai's platform, and how can it benefit my business?
Ebi.Ai offers a user-friendly, no-code platform that enables businesses of all sizes and industries to create and manage their own AI assistants quickly and efficiently, without any coding or technical skills necessary. By bringing teams together with AI, businesses can do their best work and free up time to focus on more critical tasks.
Utilizing Ebi.Ai's platform, clients have seen their AI assistants answer 99% of routine inquiries for customers, providing information in ways that were not possible before. Ebi.Ai's platform reduces costs and increases revenue while providing a seamless experience for customers.
How long does it take to create an AI assistant using Ebi.Ai's platform?
Ebi.Ai's platform has streamlined the process of implementing AI technology for businesses with the ability to set up an AI assistant in as little as a few minutes. Ebi.Ai's platform includes everything businesses need to develop a sophisticated AI assistant, starting with the basics and growing over time.
What industries have successfully implemented Ebi.Ai's platform?
Ebi.Ai's platform has been successfully implemented in various industries, including local government, security and compliance, and digital transformation. Ebi.Ai's case studies showcase the real-world impact of AI assistants and how they have helped clients save money and time. Consult with Ebi.Ai's AI assistant experts to see how your industry can benefit from implementing AI assistants.
How much does Ebi.Ai's platform cost?
Ebi.Ai offers its platform for free with no time restrictions, allowing businesses to sign up for an account and upgrade as they grow. The company also provides a discovery call with AI assistant experts to answer any questions businesses may have and further guide them in the process. Upgrade costs vary depending on business needs and can be quoted based on a consultation with Ebi.Ai's experts.
Can Ebi.Ai's experts help me create and manage my AI assistant?
Yes, Ebi.Ai's expert team is available to guide businesses through the process of creating and managing their AI assistant. The experts provide a discovery call to answer any questions businesses may have and further guide them in the process. They also provide recommendations for future updates based on business needs and industry developments.
Alternatives
If you're looking for an alternative to Ebi.Ai, there are several options available in the market that you might like. Knowing which tool best suits your needs will depend on what you want to achieve with it. Here are four alternatives to Ebi.Ai worth checking out:
Boost.ai
A robust conversational AI platform, similar to Ebi.Ai, is used for banking, insurance, and financial services. Boost.ai is designed for large-scale organizations, a great fit if your business has an extensive customer base. One of its most significant features is its ability to engage and respond to customers in a natural language, increasing customer satisfaction rates.
Haptik
A tech company based in India, Haptik is a conversational AI service provider with capabilities similar to Ebi.Ai. This service caters to a wide variety of industries such as banking, e-commerce, and travel. Its conversational AI solutions come equipped with pre-built conversational flows, eliminating the need to create a conversational flow from scratch. Furthermore, while their main focus is conversational AI, Haptik can also develop and deploy chatbots with complex conversational capabilities for their customers.
OpenAI
OpenAI is a global forum that develops AI technologies to move toward safe, well-aligned AI systems. It offers a wide range of products under its AI umbrella, including natural language processing (NLP) solutions, which is similar to Ebi.Ai. OpenAI is an excellent choice for businesses looking for a broader range of AI applications to meet their specific needs.
Microsoft
Microsoft offers an extensive suite of products designed to cater to businesses of all sizes. Their conversational AI product, Bot Framework, is a viable alternative to Ebi.Ai. Bot Framework's most significant strength is its ability to integrate with Microsoft's wider ecosystem, which includes Microsoft 365, Azure Cognitive Services, and other Microsoft products. This connection opens up a wealth of new possibilities for businesses to integrate AI technology into their existing infrastructure flawlessly.
