ResolveAI is an AI chatbot provider that revolutionizes customer service operations by delivering personalized responses to customers in real-time. The tool provides businesses with automated customer support 24/7 while reducing customer service turnaround time. ResolveAI leverages AI technology to enhance customer service operations, improve customer satisfaction and real-time insights.
The chatbots use Content databases to gain a better understanding of the business and its operations, allowing businesses to select which documents the chatbot should use. Different chatbots can be designed to use different documents, making it easy for businesses to tailor their chatbots to meet the specific needs of their clients. ResolveAI offers different pricing plans and a refund for purchases within 30 days.
TLDR
ResolveAI is an AI chatbot tool that enhances customer service operations by delivering tailored responses to customers in real-time. The tool provides businesses with automated customer support 24/7 and reduces customer service turnaround time.
ResolveAI leverages AI technology to improve customer satisfaction and provide real-time insights into customer service operations. The tool uses Content databases to gain a better understanding of businesses' operations, allowing chatbots to be tailored to meet their specific needs. ResolveAI offers different pricing plans and a refund for purchases within 30 days.
Company Overview
ResolveAI provides AI chatbots designed to understand customer issues and provide tailored, accurate responses in real-time. Their innovative tool allows businesses to provide 24/7 automated customer support while reducing customer service turnaround time. AI chatbots can detect customer issues and provide personalized, tailored responses to inquiries in real-time.
Visitors can always request human customer support, so you can join live conversation and pick up where the AI chatbot was not able to help. Additionally, businesses can leverage AI technology to gain real-time insights into customer service operations and increase customer satisfaction.
ResolveAI's chatbots utilize Content databases to gain a better understanding of the business and its operations. Businesses can select which documents the chatbot should use, allowing for greater flexibility in terms of the types of information that can be accessed by the chatbot.
Different chatbots can be designed to use different documents. This feature allows for one chatbot to answer general questions on a landing page, while another chatbot can answer questions related to app features inside an app.
ResolveAI offers different plans based on the level of expertise needed. Their starter plan provides businesses with everything they need to get started, using the GPT-3.5 model.
After the starter plan, businesses can upgrade to the Pro plan where they can create multiple chatbots with different knowledge sets. Additionally, specialized unique AI experiences are available for businesses who desire a more customized solution.
ResolveAI offers a refund for purchases within 30 days, no questions asked. Their tool is fully adaptable to any language, allowing visitors to request support in their native language.
Their easy-to-use tool takes less than 3 minutes to create a chatbot and add it to your website.
Features
AI Chatbots
24/7 Automated Customer Support
ResolveAI's AI chatbots are designed to provide 24/7 automated customer support, reducing customer service turnaround time by providing personalized, tailored responses to inquiries in real-time. The chatbots are equipped with the ability to detect customer issues and provide accurate, solution-based responses. Visitors can request human customer support, and human representatives can join the conversation where AI chatbots are unable to aid the customer.
Real-time Insights into Customer Service Operations
The AI chatbots also offer the ability to leverage AI technology to gain real-time insights into customer service operations, increasing overall customer satisfaction. With the added insight into customer behavior and needs, businesses can tailor their customer service operations to better suit their clients.
Multi-language Support
Businesses can write documentation in any language, and the chatbot will reply to customers in the language requested. This multi-language support ensures that all customers, regardless of language barriers, can receive top-notch customer support.
Flexible Chatbot Integration
Customizable Documents Integration
ResolveAI's chatbots can utilize documents to gain a better understanding of the business and its operations. When creating a chatbot, businesses can select which documents the chatbot should use, ensuring the chatbot is tailored to the specific needs of the company.
Multiple Chatbots for Better Chat Management
With the flexibility to create different chatbots with different knowledge sets, businesses can ensure that every inquiry from their customers is answered accurately with the chatbot that has the best information. For example, one chatbot can be used on landing pages to answer general questions while another chatbot can be used inside the application to answer questions related to how to use the app. This added customization guarantees efficient chat management and higher customer satisfaction.
Active Chat Tracking
Chats with messages in them are considered active, while chats without any messages are considered inactive and do not count against chat quotas. Businesses can track the activity of their chatbots to determine which knowledge gaps to fill with additional information, providing increasingly accurate customer support over time.
Pricing Plans
Starter Plan
The Starter plan provides sufficient features to get started with AI chatbots, including integration with the GPT-3.5 model. Businesses using this plan can create up to one chatbot, and are charged $0.2 per active chat.
Pro Plan
The Pro plan includes all the features of the Starter plan, plus the ability to create multiple chatbots with different knowledge sets. Businesses using the Pro plan are also charged $0.2 per active chat.
Specialized Plan
The Specialized plan provides a unique and highly-customized AI chatbot experience for businesses. Businesses can tailor their chatbots to provide customer service that is highly specific to their field or industry. Pricing is customized for each business, and further details can be obtained by contacting ResolveAI directly.
Integrations
ResolveAI is an AI-powered platform that provides custom solutions to its clients in various fields of work. The tool allows businesses to automate their workflows and optimize their operations to enhance their overall performance. The platform can integrate with different enterprise software, which facilitates the incorporation of a business's existing tools with the platform.
Slack Integration
ResolveAI is integrated with Slack, one of the most widely used business communication tools. The integration between the two tools enables users to receive notifications and updates via Slack. This capability streamlines communication, allowing faster and more accurate responses to inquiries and requests.
With the Slack integration, ResolveAI sends real-time notifications and updates to designated channels, informing users of critical events such as model training completion, alert status changes, and even scheduled meetings. This integration allows businesses to operate more effectively and to make better-informed decisions in a more timely fashion.
Github Integration
ResolveAI allows GitHub integration. GitHub is an integral platform for software development, and by integrating GitHub with ResolveAI, businesses can access and share their required data from within the ResolveAI platform.
The integration enables seamless integration of the ResolveAI platform's custom solutions with GitHub, which can be linked to a business's existing codebase. This integration helps developers work more efficiently and enables them to effectively manage their projects from the ResolveAI platform by allowing them to access all the necessary data in one place.
In conclusion, the GitHub-ResolveAI integration enables businesses to integrate AI into their application development workflows.
REST APIs
ResolveAI is integrated with RESTful Web Services, which is part of the Representational State Transfer (REST) architectural style. The REST API integration enables enterprises to call, access, and manage their functions on the ResolveAI platform programmatically.
ResolveAI has a well-documented API, which simplifies the integration process and allows for seamless compliance with custom workflows in businesses. REST API integration enables data transmission between different applications and systems, facilitating integration and enabling different tools to work together efficiently. This functionality ensures that businesses can incorporate the ResolveAI platform's services into their existing workflows, thus boosting productivity and efficiency.
Webhooks Integration
The ResolveAI platform supports webhooks integration, which enables businesses to receive real-time notifications whenever specific events occur within the platform. Webhooks are an essential tool for monitoring and managing custom workflows, and they make data exchange between the platform and the webhook source straightforward. The webhooks integration enables businesses to track and monitor model performances, trigger specific processes such as extracting and processing data, and sending notifications to third-party applications for further processing.
The webhooks integration reduces the need for manual monitoring and allows for efficient handling of critical events, resulting in better business performance.
FAQ
What is ResolveAI?
ResolveAI is an AI chatbot provider designed to help businesses understand customer issues and provide personalized responses in real-time. Their innovative tool allows businesses to provide automated customer support 24/7 while reducing customer service turnaround time.
Visitors can request human customer support, so you can join live conversations and pick up where the AI chatbot was not able to help. Additionally, businesses can leverage AI technology to gain real-time insights into customer service operations and increase customer satisfaction. ResolveAI offers different plans based on the level of expertise needed and a refund for purchases within 30 days, no questions asked.
How does ResolveAI work?
ResolveAI's AI chatbots use Content databases to gain a better understanding of the business and its operations. Businesses can select which documents the chatbot should use, allowing for greater flexibility in terms of the types of information that can be accessed by the chatbot.
Different chatbots can be designed to use different documents. This feature allows for one chatbot to answer general questions on a landing page, while another chatbot can answer questions related to app features inside an app.
ResolveAI's starter plan provides businesses with everything they need to get started, using the GPT-3.5 model. After the starter plan, businesses can upgrade to the Pro plan, where they can create multiple chatbots with different knowledge sets. Additionally, specialized unique AI experiences are available for businesses that desire a more customized solution.
What are the benefits of using ResolveAI?
The benefits of using ResolveAI include automated customer support 24/7, reduced customer service turnaround time, and real-time insights into customer service operations. With AI chatbots, businesses can provide customers with personalized, tailored responses to inquiries in real-time. Visitors can always request human customer support, so businesses can join live conversations to pick up where the AI chatbot was not able to help.
ResolveAI's AI chatbots are fully adaptable to any language, allowing visitors to request support in their native language. Additionally, their easy-to-use tool takes less than three minutes to set up, allowing businesses to start using it quickly.
What is the refund policy for ResolveAI?
ResolveAI offers a refund for purchases within 30 days, no questions asked. If businesses are not satisfied with their purchase, they can contact ResolveAI's customer support team to initiate the refund process. Refunds will be processed within a reasonable time frame, and businesses will receive their money back through their original payment method.
Can ResolveAI chatbots be used for multiple purposes?
Yes, ResolveAI's chatbots can be designed to use different documents, allowing businesses to create chatbots with different knowledge sets for multiple purposes. For example, one chatbot can answer general questions on a landing page, while another chatbot can answer questions related to app features inside an app.
Businesses can also create multiple chatbots with different knowledge sets by upgrading to ResolveAI's Pro plan.
