Suki is an AI-powered digital assistant designed to alleviate physician burnout by simplifying clinical documentation. It uses natural speech for note-taking, allowing doctors to create a comprehensive, accurate note of each patient encounter in real-time.

Suki's AI technology provides real-time learning capabilities and integrates seamlessly with EHR systems compared to traditional documentation methods. Suki has received numerous awards and accolades for its innovative solution, which reduces documentation time, enhances patient care, and adds revenue for organizations while being user-friendly.

TLDR

Suki is an AI-powered assistant designed to relieve physician burnout by simplifying clinical documentation. It is a voice-enabled digital assistant that automates administrative tasks, reduces the administrative burden on physicians, and improves efficiency and accuracy of documentation. The tool is easy to learn and use, integrates with EHR systems, and can reduce documentation time by 72 percent.

Suki's pricing varies based on the size of the clinic and the extent of individualization required to integrate with existing EHR systems. The company offers tailored pricing for each customer, which is optimized to their specific requirements.

Suki's virtual assistant is a reliable, cost-effective, and practical resource for the healthcare industry that enhances patient care, adds revenue, and contributes to the well-being of healthcare professionals.

Company Overview

Suki is an innovative AI-powered platform designed to alleviate physician burnout, an affliction that up to 70% of physicians experience at some level, largely due to overwhelming administrative demands. The company's mission is to ease the administrative burden on doctors, so they can return their focus to healing patients. With a team of experienced clinicians and technologists, Suki has designed an award-winning solution based on real-world needs.

The Suki team has significant experience developing cutting-edge technology, healthcare, consumer, and enterprise products for Apple, Google, and IBM Watson, among other prestigious companies.

In their quest to revolutionize healthcare, Suki has received accolades and awards, including Google's Partner of the Year for AI and Machine Learning, Fast Company's Most Innovative Companies, and Fierce Healthcare's Fiercest Cost Saving Solution. Suki's Net Promoter Score of 51, provided by doctors, is a significant achievement that speaks to the company's unique approach to patient care. Every aspect of Suki is in the service of the physician, allowing doctors to focus on their craft without distractions.

Suki's commitment to excellence is evidenced throughout their work, with a focus on quality delivered both quickly and steadily. Suki pushes boundaries and isn't afraid of complex challenges, dreaming big by encouraging thoughtful curiosity, embracing best practices, and learning from the experiences of others. The company's unique approach includes attracting, promoting, and retaining only the finest people, providing support, and recognizing that a healthy personal life is crucial to being their best.

Through it all, Suki ensures that trust remains central to healthcare, doing the right thing, even when there is a short term incentive to do otherwise.

Suki is proud to work with a group of experienced physicians who make up its Suki Experts panel, providing valuable physician feedback to ensure that every pixel Suki builds is in the service of the doctor. Suki is honored to have received recognition from some of the world's top organizations in healthcare, technology, and business, including Business Intelligence Group, Comparably, Tracxn, Fast Company, FierceHealthcare, Forbes, Voice Summit Awards, and CB Insights. The company's vision is to continue solving some of the biggest issues in healthcare with the goal of letting doctors focus on what matters most.

Features

AI-powered Digital Assistant

Voice-Enabled Assistant

Suki Assistant is an AI-powered digital assistant designed to alleviate physician burnout. It's a voice-enabled tool that enables doctors to document patient data faster and more accurately, using natural speech rather than traditional typing.

Reduces Administrative Burden

The Suki Assistant is designed to reduce the administrative burden on physicians, freeing them up to focus on patient care. By automating administrative tasks such as documentation and note-taking, doctors are able to spend more time on clinical work and less on paperwork.

Real-Time Learning Capabilities

The Suki Assistant uses real-time learning capabilities to improve its performance over time. This ensures that the tool continues to evolve and adapt to the specific needs of individual physicians and healthcare organizations, increasing accuracy and efficiency as it goes.

Integrates with EHR Systems

Seamless Integration

Suki seamlessly integrates with electronic health record (EHR) systems, including Cerner, Epic, and Athena. This means that physicians can use the tool to document and access patient information within their existing workflows, without the need for additional setup or training.

Comprehensive Note-Taking

Suki generates a comprehensive, accurate note for each patient encounter, which is automatically integrated into the patient's EHR record. This helps to ensure that physicians have a complete, up-to-date record of each patient's care as they move through the healthcare system.

Flexible Configuration Options

Suki can be easily customized to suit the preferences of individual physicians, organizations, and clinical specialties. This means that organizations can tailor the tool to their specific needs, while individual doctors can adjust settings such as dictation speed and voice volume to improve their experience.

Improved Efficiency and Accuracy

Reduces Documentation Time by 72%

According to Suki, their AI-powered tool can reduce documentation time by up to 72%, enabling doctors to see more patients and increasing revenue for healthcare organizations.

Industry-Leading Accuracy

Suki has received accolades for its industry-leading accuracy, achieving an average accuracy rate of 95%. This ensures that patient information is recorded correctly the first time, reducing the need for corrections and improving patient outcomes.

Enhanced Revenue Opportunities

By enabling physicians to see more patients and reducing the time spent on administrative tasks, Suki can enhance revenue opportunities for healthcare organizations. This can help to offset the cost of using the tool while also improving patient care.

User-Friendly Design

Natural Language Processing

Suki's natural language processing (NLP) capabilities allow physicians to use natural speech to document patient information – no coding or complex interfaces required. This user-friendly interface can help to reduce the learning curve associated with new tools, increasing adoption rates.

In-App Tutorials and Support

Suki offers in-app tutorials and support to help physicians get up to speed quickly and troubleshoot any issues that arise. This ensures that doctors can take full advantage of the tool's capabilities without frustration or delay.

Cross-Platform Compatibility

Suki is compatible with a wide range of devices and platforms, including desktop computers, smartphones, and tablets. This cross-platform compatibility ensures that physicians can access the tool wherever they are, without the need for dedicated hardware or software.

Experienced Team and Award-Winning Solution

Expert Team of Clinicians and Technologists

Suki's team includes experienced clinicians and technologists who have worked on award-winning solutions for Apple, Google, and IBM Watson, among other prestigious companies. This expertise has enabled the company to create a tool that specifically addresses the needs of healthcare providers.

Accolades and Awards

Suki has received numerous accolades and awards for its innovative solution and commitment to excellence. These include Google's Partner of the Year for AI and Machine Learning, Fast Company's Most Innovative Companies, and Fierce Healthcare's Fiercest Cost Saving Solution.

Suki Experts Panel

Suki partners with a group of experienced physicians who make up its Suki Experts panel, providing valuable physician feedback to ensure that every aspect of the tool is in the service of the doctor. This panel helps to ensure that the tool remains relevant and effective over time.

Pricing

Suki's AI-powered virtual assistant offers a transformative solution to aid clinicians in accurately and efficiently completing their documentation tasks during patients' visits. Considering the complexity and variability of the pricing, Suki offers tailored pricing for each customer, which is optimized to their specific needs and requirements. Every quotation is discussed and agreed upon upon interaction with a Suki team representative.

For the individual user, Suki's voice assistant app is free. The app enables users to record their visits, organize notes, review them securely, and send them to their respective physicians. Individual users will also have the ability to sync their recordings with leading EHR software.

Suki's clinical virtual assistant's pricing varies based on the size of the clinic, the number of providers being served, and the extent of individualization required to integrate with existing EHR systems. This service is recommended for clinics and health systems looking to streamline clinical documentation workflows, lessen provider burnout, and attain optimal reimbursement.

Moreover, Suki also plans to release new services soon for both individuals and clinics, which the company promises will help them enhance and augment their clinical workflows, enriching patients' care experiences, and amplify the accuracy and efficiency of clinical documentation.

In summary, Suki provides a unique and varied pricing model that works in tandem with clients' needs and requirements, making their virtual assistant AI tool a reliable, cost-effective, and practical resource for the healthcare industry.

FAQ

What is Suki's speech platform?

Suki's speech platform powers their voice assistant and enables healthcare organizations to offer a more invisible and assistive experience for their users. It is an innovative AI tool that uses natural language processing technology to understand and interpret speech commands and dictation in a healthcare context. This means that doctors and healthcare professionals can use voice commands to input and access patient data, prescriptions, and other healthcare-related information quickly and efficiently, without needing to take their focus away from the task at hand.

What is an intent extractor, and how does it work?

An intent extractor is a key component of Suki's speech platform that helps to facilitate more accurate and efficient voice-based interactions. It is trained on a robust healthcare dataset, which enables it to understand natural language with a high degree of accuracy - over 99% in many cases. This means that healthcare professionals can use a more intuitive voice UI to enter and access patient data, medical history, and other healthcare-related information without needing to memorize complex commands or workflows.

The intent extractor uses advanced natural language processing techniques to understand user intent and streamline the interaction process, making it much easier and faster to get to the information they need.

What is automatic speech recognition (ASR) and how does it benefit healthcare professionals?

ASR is another critical component of Suki's speech platform that helps to facilitate more accurate and efficient speech interactions. It is designed to recognize specialty-specific language models, which enables it to accurately identify medical vocabulary and other healthcare-related terminology with ease.

This makes it easier for healthcare professionals to input and access patient data and other information quickly and accurately. The ASR can be easily customized for specific use cases, which makes it a highly flexible and adaptable tool that can be tailored to meet the unique needs of different healthcare organizations.

How does Suki's simplified state machine work?

Suki's simplified state machine utilizes the latest advances in natural language processing to alternate between semantic commands and syntactic dictation. This means that healthcare professionals can use a more intuitive voice UI to input and access patient data, medical history, and other healthcare-related information without needing to memorize complex commands or workflows. The state machine helps to streamline the interaction process, making it much easier and faster to get to the information they need.

What is Suki's intent model and slot extraction pipeline?

Suki's intent model and slot extraction pipeline are both critical components of its speech platform that help to facilitate more accurate and efficient voice-based interactions. The intent model uses a combination of transfer learning and training neural network models to accurately handle wide variations in language. The slot extraction pipeline is a machine learning algorithm that is trained to identify specific types of information based on the context of the conversation.

Together, these two components work seamlessly to understand user intent and streamline the process of inputting and accessing patient data and other healthcare-related information.

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