Symanto Text Insights is an AI technology company based in Nuremberg, Germany, that provides sentiment analysis, topic detection, emotion detection, and psychographics. It offers industry-specific models for management consulting, consumer electronics, e-commerce, tourism and hospitality, pharma, e-sports, commercial due diligence, market insights, and brand health. Symanto Text Insights' platform, Symanto Brain, enables clients to generate customized solutions that meet their business needs.
With cutting-edge AI tools and APIs, it provides valuable insights into consumer personality traits, communication style, big five personality traits, text sentiment analysis, aspect-based sentiment analysis, emotion text analysis, and natural language. The company has a team of experts committed to providing the most up-to-date and relevant AI technology information. They also offer their clients numerous webinars, research papers, and a company blog to keep them informed and knowledgeable.
TLDR
Symanto Text Insights is an AI technology company that provides sentiment analysis, topic detection, emotion detection, and psychographics. Its AI tools and APIs offer valuable insights into consumer personality traits, communication style, big five personality traits, text sentiment analysis, aspect-based sentiment analysis, emotion text analysis, and natural language.
Symanto Text Insights offers customizable and scalable tools with multi-lingual support, making it ideal for global businesses. They have a team of dedicated researchers who keep clients informed through numerous webinars, research papers, and a company blog.
Symanto Text Insights offers an API integration, a self-service platform integration, and an AI text analytics model generator, with tailored solutions for natural language processing that cater to specific company needs. Symanto Text Insights offers a flexible pricing system that allows businesses to pay only for what they need.
Company Overview
Symanto Text Insights is an AI technology company that specializes in sentiment analysis, topic detection, emotion detection, and psychographics. They offer industry models for management consulting, consumer electronics, e-commerce, tourism and hospitality, pharma, e-sports, commercial due diligence, market insights, and brand health. Their cutting-edge AI tools and APIs provide valuable insights into consumer personality traits, communication style, big five personality traits, text sentiment analysis, aspect-based sentiment analysis, emotion text analysis, and natural language.
Symanto Text Insights' platform, Symanto Brain, allows their clients to generate custom solutions tailored to meet their specific business needs.
Symanto Text Insights is made up of a dedicated research team committed to providing the most up-to-date and relevant information. They also provide their clients with numerous webinars, research papers, and a company blog to keep them informed and knowledgeable about the AI technology and related products. Their clients are spread across different industries, including management consulting, consumer electronics, e-commerce, tourism and hospitality, pharma, and e-sports.
As a result of their impressive performance in the AI technology industry and their excellent customer service, Symanto Text Insights has been able to partner with several reputable companies. They are constantly improving their services and tools and have been recognized by several media outlets. Symanto Text Insights is headquartered in Nuremberg, Germany, with a mission to help businesses make more informed decisions using AI technology.
They have a privacy policy in place to protect their clients' information, and they are always looking for talented individuals to join their team.
Overall, Symanto Text Insights is committed to providing their clients with AI technology tools that help them gather valuable insights into their customers' behavior, opinions, and preferences. They have a team of experts dedicated to ensuring that their clients make the most of their investments, and they are an outstanding company for any business looking to make data-driven decisions.
Features
AI-Powered Sentiment Analysis
Detailed and Accurate Analysis
With Symanto Text Insights' AI-powered Sentiment Analysis, businesses can get the most detailed and accurate analysis of how their customers or staff truly feel. This tool allows for sentiment analysis of large amounts of text, providing businesses with insights into the emotional state of their customers, employees, or target market.
The tool is capable of identifying positive or negative emotions, intensity levels, and the context in which those emotions are expressed. The comprehensive analysis helps businesses to make data-driven decisions and improve customer experience.
Customizable and Scalable
The Symanto Text Insights tool is customizable and scalable, allowing businesses to tailor the analysis process according to their specific requirements. The tool also provides real-time monitoring of sentiments around the clock, providing businesses with the data they need to adapt to changing market conditions.
The scalability of the tool ensures that no piece of data is left unanalyzed, allowing businesses to understand their data in a way that has not been possible before.
Multi-Lingual Support
With multi-lingual support, Symanto Text Insights' AI-powered Sentiment Analysis tool can analyze texts in multiple languages. This feature is particularly useful for global businesses that need to understand the sentiment of their customers across different markets. The tool offers support for a wide range of languages, enabling businesses to gain insights into sentiment in various countries and regions.
AI-Powered Topic Analysis
Quantify Qualitative Text
Symanto Text Insights' AI-powered Topic Analysis tool enables businesses to turn qualitative text into measurable and meaningful insights. The tool uses advanced analysis techniques to identify and categorize topics from large volumes of text data. This analysis allows businesses to understand what their customers are saying about their products, services, and brand.
The analysis also provides insights into what topics drive customer engagement, enabling businesses to refine their marketing strategies for maximum impact.
Customizable and Flexible
The Symanto Text Insights tool is customizable and flexible, allowing businesses to tailor the analysis process according to their specific requirements. The tool uses advanced algorithms that can identify relevant topics and themes from unstructured text automatically.
The tool also supports a wide range of data formats, including social media posts, customer service transcripts, and customer feedback surveys.
Real-Time Monitoring and Alerts
The Symanto Text Insights tool provides businesses with real-time monitoring of topics around the clock, enabling them to identify and respond to emerging trends and issues quickly. The tool also generates alerts when predefined thresholds are breached, enabling businesses to take proactive steps to address customer concerns or take advantage of new opportunities.
Emotion AI
Collect and Interpret Human Emotions
Symanto Text Insights' Emotion AI tool enables businesses to collect and interpret human emotions for more accurate communication with employees and consumers. The Emotion AI tool uses natural language processing (NLP) techniques to identify and categorize emotions expressed in text data. This analysis enables businesses to gain a deeper understanding of the emotions that drive customer behavior, enabling them to tailor their communications and marketing strategies to their target audience effectively.
Customizable and Scalable
The Symanto Text Insights tool is customizable and scalable, enabling businesses to tailor the analysis process according to their specific requirements. The tool provides businesses with real-time monitoring of emotions expressed in text data, enabling them to respond to changing market conditions quickly. The scalability of the tool also ensures that businesses can analyze large amounts of data, providing them with a comprehensive understanding of customer emotions over time.
Multi-Lingual Support
The Symanto Text Insights' Emotion AI tool supports multiple languages, enabling businesses to analyze emotions expressed in texts in different regions and nations. This feature is particularly useful for global businesses that need to understand the emotions that drive customer behavior across different markets. The multi-lingual support ensures that businesses can gain insights from text data in any language, improving their understanding of customer emotions worldwide.
Psychographic Segmentation
Understanding Your Market Deeply
Symanto Text Insights' Psychographic Segmentation tool enables businesses to gain a deep understanding of their market by analyzing personality traits and tonality. The tool uses psychographic segmentation to break down customer profiles into detailed sub-segments, enabling businesses to understand customer motivations, attitudes, and behaviors. This analysis provides businesses with valuable insights into the emotions, values, and beliefs that drive customer behavior, enabling them to tailor their marketing strategies and improve customer experience effectively.
Customizable and Scalable
The Symanto Text Insights tool is customizable and scalable, enabling businesses to tailor the analysis process according to their specific requirements. The tool provides businesses with real-time monitoring of psychographic segments, enabling them to adapt to changing market conditions quickly. The scalability of the tool also ensures that businesses can analyze large amounts of data to gain a comprehensive understanding of customer behavior over time.
Multi-Lingual Support
The Symanto Text Insights' Psychographic Segmentation tool supports multiple languages, enabling businesses to analyze personality traits and tonality expressed in texts in different regions and nations. This feature is particularly useful for global businesses that need to understand customer behavior across different markets. The multi-lingual support ensures that businesses can gain insights from text data in any language, improving their understanding of customer behavior worldwide.
Industry Models
Pre-Trained for Industry-Specific Analysis
Symanto Text Insights' Industry Models offer businesses more detailed analysis, precise topic detection, and sentiment extraction with pre-trained industry models. The Industry Models are specifically designed for different industries, including management consulting, consumer electronics, e-commerce, tourism and hospitality, Pharma, e-sports, and more, enabling businesses to gain specific insights into their industry's sentiment and topics of discussion.
Real-Time Monitoring and Alerts
The Symanto Text Insights' Industry Models provide businesses with real-time monitoring of topics and sentiments around the clock, enabling them to identify and respond to emerging trends and issues quickly. The tool also generates alerts when predefined thresholds are breached, enabling businesses to take proactive steps to address customer concerns or take advantage of new opportunities.
Customizable and Flexible
The Symanto Text Insights tool is customizable and flexible, allowing businesses to tailor the analysis process according to their specific requirements. The tool uses advanced algorithms that can identify relevant topics and themes from unstructured text automatically. The tool also supports a wide range of data formats, including social media posts, customer service transcripts, and customer feedback surveys.
The Industry Models are customizable, enabling businesses to tailor their analysis process to their specific industry's needs.
Integrations
Symanto Text Insights offers tailored solutions for natural language processing that cater to specific needs of each company. The company provides three solutions to text analytics - API, self-service platform, and AI text analytics model generator.
API Integration
With Symanto's API integration, access singular psycholinguistic insights with RESTful API technology, and achieve full integration into your internal analysis tool. The flexible API provides coverage from sentiment to topic detection, communication styles to emotions, and much more. You can gain precise consumer insights, scale your text and audio annotation, and grow your ROI with our APIs. Get the coverage that your project needs, and tailor it to your business requirements.
Self-Service Platform Integration
Save time and effort in insight research with Symanto's intuitive, modern, and user-friendly platform. Extract consumer sentiment, emotions, and psychographics from text through a self-service, on-demand platform.
You can finetune your results for your specific industry needs, and achieve quicker results with no need for a data scientist. The self-service platform is suitable for those who prefer the flexibility of self-service and the capability to extract the desired data without a long wait time.
AI Text Analytics Model Generator
The AI text analytics model generator by Symanto is a revolutionary product. It allows businesses to create text analytics models instantly in over 50 languages without requiring any data scientists.
Symanto Brain - an advanced AI engine - is pre-trained on billions of text excerpts, making it easy to create custom models for diverse applications such as social listening, customer feedback analysis, and emotional chatbots. Save time, reduce costs, and drive innovation with Symanto's AI text analytics model generator.
The company's solutions cater to a wide range of industries, including management consulting, consumer electronics, e-commerce, tourism, hospitality, pharma, e-sports, commercial due diligence, market insights, brand health, voice of customer and human resources. Symanto Text Insights has modulated self-service as a game-changer, which will enable companies to manage insights efficiently.
Explore Symanto's easy-to-use platform and create custom solutions, especially in the current market where customer behavior and sentiment change frequently. Stay ahead of the curve with Symanto's advanced AI technology and gain valuable insights that will keep you ahead in the competition.
Pricing
Symanto Text Insights offers a flexible pricing system that allows you to pay only for what you need. Prices start at 0.11 € per review text analysis, and you can customize your package based on your unique requirements.
To top-up your credits, simply click on the "Top up Credits" button on the Homescreen, select the right package for you, and you'll receive a personalized quote from Symanto Text Insights. These new credits will be allocated to your account promptly, allowing you to start using the service right away.
For further information or for assistance in choosing the best package for your business, Symanto Text Insights offers a live chat on the platform or email support at [email protected].
With Symanto Text Insights, you can easily analyze review text for a reasonable price, making it an ideal solution for businesses of all sizes. You can confidently take advantage of its range of features, including sentiment analysis and the ability to classify keywords with ease. In conclusion, the pricing scheme offered by Symanto Text Insights is straightforward and reasonable, and the platform offers a range of benefits to businesses looking to enhance their text analysis capabilities.
FAQ
What is Symanto Text Insights and how does it work?
Symanto Text Insights is an AI-driven tool that helps businesses analyze data from various sources, such as customer reviews, feedback, social media, and surveys. It works by using natural language processing (NLP) algorithms to detect patterns, sentiments, and emotions in text data.
It then provides insights and recommendations on how businesses can improve their products, services, and customer experiences based on the data collected. The tool is easy to use and requires no coding or technical skills, making it accessible to businesses of any size.
What types of data sources can Symanto Text Insights analyze?
Symanto Text Insights can analyze a wide range of data sources, including online customer reviews, social media posts, chat transcripts, surveys, and feedback forms. The tool supports multiple languages and can analyze text data in more than 100 languages. This means businesses can gather and analyze feedback from customers around the globe.
How does Symanto Text Insights help businesses improve customer experiences?
Symanto Text Insights can help businesses improve customer experiences by analyzing customer feedback and providing actionable insights. For example, the tool can help identify recurring issues or complaints that customers have with a product or service.
This information can then be used to make improvements or address the specific concerns of customers. The tool can also help businesses identify positive sentiment and emotions surrounding their brand, allowing them to amplify these experiences and build a stronger, more loyal customer base.
Can Symanto Text Insights be used to monitor social media accounts and online reviews?
Yes, Symanto Text Insights can be used to monitor social media accounts and online reviews in real-time. This means businesses can quickly detect and address negative reviews or comments before they escalate into larger issues. The tool can also be used to track and analyze trends and sentiment across social media platforms and online review sites.
What industries can benefit from using Symanto Text Insights?
Symanto Text Insights can benefit businesses in a wide range of industries, including retail, hospitality, finance, healthcare, and more. Any business that values customer feedback and aims to improve their customer experiences can benefit from using Symanto Text Insights. The tool is particularly useful for businesses with a large customer base, as it can help them collect, analyze, and act on feedback at scale.
