OpenSight is the ultimate customer support efficiency-improving AI chatbot tool that aims to make your life a lot easier. The tool is built to complement your present customer support team in ways you could only imagine. OpenSight allows for two-factor authentication (2FA) which is a standout feature that leaves you with unmatched security guaranteed. The 2FA feature can be set up with either a hardware security key, a mobile authenticator app or even SMS on your phone. OpenSight's Agent Assist feature suggests responses to customer inquiries based on various sources like FAQs, previous tickets, and documents. This aspect makes the lives of your customer support team a lot more relaxed with the software taking much of the load off their shoulders. On top of that, OpenSight integrates with various third-party tools such as Retool, Stripe, Snowflake, among others. This integration allows the tool to perform several actions, verify user information, and so on. By performing actions that would have had to be done manually, OpenSight reduces the workload of the support team, thereby allowing them to concentrate on other pressing matters. The innovation of OpenSight comes with class and simplicity as it offers a free demo bot that allows you to try out the features before purchase. The OpenSight demo bot runs an accurate AI that ensures customer inquiries and issues are handled with exceptional promptness, accuracy, and adeptness. Moreover, the software offers a near-100% accuracy rate while reducing the cost by 93%, which is impressive compared to standard customer support team costs. In summary, OpenSight is an AI tool that optimizes customer support efficiency while reducing costs. Its 2FA feature and Agent Assist feature stand out as key solutions to customer support issues—when integrated with third-party tools—OpenSight becomes a powerful support tool; hence, increasing the effectiveness of your support team. Additionally, the integration of OpenSight with other tools allows the bot to perform actions that would have otherwise been handled by support personnel. Its demo bot offers a unique opportunity to explore the software firsthand, and lastly, OpenSight offers remarkable accuracy rates, making it a tool worth investing in.
OpenSight
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