Infomail is a well-established email marketing platform that helps businesses better communicate with their customers. The platform offers a range of features, including demographic targeting and real-time analytics, making it simple for clients to maximize the impact of email campaigns.
Infomail operates two distinct offices in Italy, providing exceptional customer support to its clients. Their AI integration technology enables them to create original content, segment audiences and gain valuable insights based on data-driven analytics.
Infomail's dedicated training and documentation, integrations, and API technology ensure the platform is optimized to its full potential.
TLDR
Infomail is an email marketing platform that offers a range of features that help businesses optimize their email campaigns. Demographic targeting and real-time analytics capabilities are just a few of the many features that make it a standout platform.
Infomail's commitment to providing its clients with excellent customer support is reflected in their two operational offices in Italy. Their AI integration technology provides businesses with original content creation, enhanced audience segmentation, and better ROI through predictive analytics. The platform comes with dedicated training and documentation, integrations, and API technology, ensuring an optimized and efficient email campaign process tailored to each business.
Company Overview
Infomail is an email marketing platform that was created with the primary goal of helping businesses to communicate better with their customers. The company was established in 2002, making them experts in digital marketing with offices in Milan and Cagliari. Infomail provides a unique solution that helps businesses manage the sending of millions of emails in Italy and around the world every day.
What makes Infomail stand out among other email marketing platforms is their dedication to providing efficient and effective communication solutions that fit the unique needs of every customer. This is reflected in their two operational offices in Milan and Cagliari where they work tirelessly to provide their clients with top-notch customer support and address any concerns they may have.
Infomail's email marketing platform is equipped with an intuitive interface that is simple to use and comes with a range of features that are designed to maximize the impact of email campaigns. With Infomail, businesses can target specific demographics and track the performance of their email campaigns in real-time. This helps their clients to gain valuable insights into their customers' behavior, preferences, and interests, making it easier for companies to create customized marketing campaigns that directly address their customers' needs.
As a trusted digital marketing expert in Italy and around the world, Infomail has established a solid reputation for delivering quality results time and time again. Their success is driven by their commitment to excellence and their relentless pursuit of innovation.
Features
Email Marketing Platform
Dedicated to Effective Communication
Infomail's email marketing platform is designed to help businesses communicate better with their customers. With a commitment to providing efficient and effective communication solutions, Infomail stands out among other email marketing platforms. Their email marketing platform comes equipped with an intuitive interface, which is simple to use and features a range of capabilities to maximize the impact of email campaigns.
Powerful Demographic Targeting
With Infomail, businesses can target specific demographics and track the performance of their email campaigns in real-time. This helps clients gain valuable insights into their customers' behavior, preferences, and interests, making it easier for companies to create customized marketing campaigns that directly address their customers' needs. The platform allows businesses to successfully segment their mailing lists and deliver personalized content to their target audience, increasing the chances of conversions and purchases.
Real-Time Performance Analysis
Infomail's email marketing platform provides real-time analytics for businesses to successfully assess the performance of their email campaigns. With comprehensive reports, clients can gain valuable insight into subscriber engagement rates, deliverability success, and unsubscribe rates. This not only allows businesses to measure the effectiveness of their email campaigns but also offers helpful suggestions for future campaigns to increase engagement rates and conversion rates.
GDPR-Compliant Data Privacy
Secure and Reliable Platform
Infomail offers a secure and reliable email marketing platform that ensures businesses comply with GDPR regulations. Powered by Cookiebot, Infomail ensures data privacy and protection for all subscribers.
Businesses can rest easy, knowing they are only emailing those who have given explicit consent for the use of their personal information. Infomail commits to keeping their clients' data safe and takes their privacy seriously, ensuring that their email marketing campaigns comply with existing regulations.
Artificial Intelligence Integration
Original Content Creation
Infomail's AI integration allows businesses to create original content to engage their subscribers. The platform offers more than 50 languages to create content and translate it, helping businesses to create newsletters, product descriptions, or social media posts. By utilizing AI technology, businesses can cut down on the time spent creating content while increasing the quality and diversity of the content.
This, in turn, creates new opportunities to target subscribers and increase customer engagement.
Enhanced Audience Segmentation
Integrated AI technology allows Infomail to offer enhanced audience segmentation to its clients. Using data, businesses can identify patterns in subscriber behavior, preferences, and interests.
This information can be used to create relevant lists and personalize the content delivered to subscribers. By utilizing AI technology to segment audiences, businesses can increase the relevance and effectiveness of their email campaigns, leading to higher engagement rates and conversion rates.
Better ROI Through Predictive Analytics
Infomail's AI integration allows businesses to optimize their email campaigns based on data-driven insights. By utilizing predictive analytics to determine which subscribers are most likely to convert or unsubscribe, businesses can make accurate and informed decisions on how to allocate their resources and achieve a better ROI. The integration of AI technology with Infomail's email marketing platform allows businesses to take their campaigns to the next level, reaching audiences in real-time and creating more opportunities for success.
Top-Notch Customer Support
Exceptional Dedication to Customer Satisfaction
Infomail offers top-notch customer support dedicated to solving clients' concerns and providing exceptional service quality. With offices in Milan and Cagliari, Infomail offers personalized guidance to its clients to help businesses optimize their email campaigns based on their unique needs. Infomail guarantees exceptional dedication to customer satisfaction with 24/7 customer support, email campaigns that are GDPR compliant, and security measures that ensure that their clients' data are private and protected.
24/7 Customer Support
Infomail offers 24/7 customer support to guarantee customer satisfaction. Their professional and knowledgeable customer support team is available to solve any concerns their clients may have quickly. Job-related problems or technical issues that may arise can be addressed without the worry of losing valuable resources.
Prioritization of Customer Feedback
Infomail prioritizes customer feedback and continuously improves its email marketing platform based on their clients' suggestions. The company values constructive feedback and takes it into account when developing new features that will seek to further optimize user experience offering a platform that meets clients' needs.
Integrations
Infomail is designed for system integrators and offers a range of integrations to enhance its email marketing platform. The tool allows users to manage every phase of the process through GraphQL and RESTful APIs, statistics detection for monitoring and performance enhancement, design, development, and storage of responsive email templates. In addition, Infomail supports various ready-made integrations through its integration with Zapier.
Zapier Integration
Infomail’s integration with Zapier provides users access to numerous examples of integrations that can be used immediately. By registering for free on zapier.com and typing “Infomail” in the second search field, users can automate the sending of transactional emails in response to the arrival of an email in their Gmail mailbox or automatically add the email addresses of new users of Facebook Lead Ads to their Infomail list.
Furthermore, Infomail’s synchronization of the users’ contact lists with over 5,000 applications on Zapier allows them to efficiently manage their contact list by adding, modifying, or removing contacts. Additionally, by integrating Infomail with Zapier, users can automatically send emails when a specific event occurs, such as cart abandonment on Shopify, using their personalized graphic templates.
The configuration of the Infomail account on Zapier is simple and free, and it allows users to manage up to 5 integrations and 100 actions per month. While some apps are paid, free integrations can still be taken advantage of to optimize the email marketing activities of users.
Technical Support
Infomail offers first and second-level technical support for users and their clients. This assistance is available for any issues that they may encounter while using the tool. Moreover, Infomail has a constant release plan for updates, which refines the functionality of the tool and provides enhanced features for better email marketing.
Training and Documentation
Infomail provides dedicated training and documentation, which assists users in understanding the functionalities of the tool better. The training is available for both new and existing users and ensures that all users can operate the tool to its full potential. The documentation provided by Infomail provides users with access to additional information, helping them resolve any issues that they may face while using the tool.
APIs
Infomail’s email marketing platform can be configured with GraphQL and RESTful APIs. This allows users to manage every phase of their email marketing process, providing them with enhanced control, and the ability to leverage the power of their system integrator. Infomail’s statistics detection features enable the real-time monitoring and performance enhancement of email marketing campaigns, meaning users can gain faster insights and make the correct adjustments to ensure success.
Pricing
Infomail offers two pricing plans, a monthly subscription, and a pay as you go plan. The monthly subscription plan provides a fee based on the number of email addresses on your lists. The plan starts at €20 per month for up to 1,000 email addresses and goes up to €1,200 per month for up to 500,000 email addresses.
If the same email address appears in multiple lists, it will be counted as many times as there are duplicates. Infomail also offers a 20% discount on annual purchases.
The Pay As You Go plan is a flexible option that allows you to purchase packages for sending emails, meeting your needs with maximum flexibility. One credit is equivalent to one email sent to a contact. Addresses refer to the recipients of your communications, and the price is determined by the number of credits purchased.
The minimum package starts at €10 for 100 credits which are equivalent to sending 100 emails. There are no activation or support fees on Infomail, and support is always included in the cost of the service. Infomail accepts payments both by credit card and wire transfer.
The latter option is only available for the payment of prepaid credits and annual subscriptions. All invoices are available directly on your account, and the subscription starts on the day of payment and is renewed on the same day of the following period.
Infomail provides constant release plans for updates, dedicated training, and documentation to facilitate the use of the service. By creating an account, you agree to Infomail's terms and conditions and privacy policy, but there is no obligation to make a purchase or select a paid plan.
Infomail also offers 1,000 sends available to try out the service as soon as you complete the registration.
FAQ
What is Infomail?
Infomail is an email marketing platform that helps businesses communicate with their customers effectively. Established in 2002, Infomail provides businesses with customized communication solutions, allowing them to manage millions of emails sent in Italy and worldwide every day. The platform comes with a range of features that make it simple to use, and clients can target specific demographics while tracking email campaign performance in real-time.
What makes Infomail different from other email marketing platforms?
Infomail stands out among other email marketing platforms for its dedication to providing customized communication solutions to businesses. The company operates two offices in Italy, where it works tirelessly to offer its clients the best customer support available. The platform has an intuitive interface, and clients can target specific demographics and track email campaigns' performance in real-time.
Infomail's commitment to excellence and innovation has established it as a trusted digital marketing expert in Italy and worldwide.
How does Infomail's email marketing platform work?
Infomail's email marketing platform is easy to use and comes with several features designed to help businesses reach their customers effectively. Once clients have created an account and uploaded an email list, they can then create customized email campaigns aimed at a specific demographic. Once the email campaign is created, clients can then track its performance in real-time, gaining valuable insights into their customers' behavior, preferences, and interests.
The platform also provides clients with a range of tools to personalize their email campaigns, such as automated email responses and real-time recommendations.
What type of customer support does Infomail offer?
Infomail provides its clients with top-notch customer support to address any concerns they may have. The platform has two operational offices in Milan and Cagliari, where clients can speak with customer support representatives who can assist with any issues they may have. Clients can also access Infomail's support resources online, such as their knowledge base and FAQ section.
Infomail's dedication to providing its clients with the best possible support has established it as a trusted digital marketing expert in Italy and worldwide.
What type of analytics does Infomail's email marketing platform provide?
Infomail's email marketing platform provides clients with real-time analytics that allow them to track the performance of their email campaigns. The platform enables clients to track metrics such as open rates, click rates, bounce rates, and unsubscribe rates. Clients can also segment their email campaigns to track performance based on demographics, such as location or preferred method of communication.
These analytics provide valuable insights into customers' behavior, preferences, and interests, allowing businesses to create customized marketing campaigns that directly address their customers' needs.
