BrandFort is an AI-powered tool designed to protect and moderate your brand's social media accounts by filtering out negative comments, spam, hate speech, profanity, and complaints. The tool's developers, social media, and risk management experts have made BrandFort to help brands grow, protect, and leverage their presence on different social media channels.
With an accuracy rate of 96%, the AI system uses advanced algorithms to moderate and protect Facebook and Instagram accounts, ensuring professional and consistent online branding. BrandFort is accessible through Hootsuite and provides comprehensive analytics, customizable comment filtration settings, prioritization of essential comments, and 24/7 protection. The company's pricing plans are flexible and have no obligations, and the software is complemented by a team of expert customer support representatives.
TLDR
BrandFort is an AI-powered tool designed to protect your brand's social media accounts by filtering out negative comments and complaints. The tool is accessible via Hootsuite and provides comprehensive analytics, customizable comment filtration settings, prioritization of essential comments, and 24/7 protection.
The company's pricing plans are flexible, and the software is complemented by a team of expert customer support representatives. BrandFort's developers, social media, and risk management experts have made BrandFort to help brands grow, protect, and leverage their presence on different social media channels, and its AI system uses advanced algorithms to moderate and protect Facebook and Instagram accounts, ensuring professional and consistent online branding.
Company Overview
BrandFort is an AI-based tool that specializes in automating the moderation and protection of your brand on social media. Founded by a team of experienced developers, social media, and risk experts, the company's goal is to help brands grow, protect, and leverage their presence on all relevant social media channels.
The tool is designed to automatically hide comments on Facebook and Instagram that brands do not want to be seen. With millions of comments reviewed by its AI, BrandFort can accurately detect negativity, spam, hate, profanity, and complaints on your brand, ensuring that your social media accounts are protected from harm.
As companies grow and establish a significant social media presence, there comes the challenge of moderating comments that can quickly become time-consuming and cumbersome. BrandFort helps address this challenge by being the best protection for your social media accounts. The tool is integrated with Hootsuite, allowing you to manage your social media channels with Hootsuite + BrandFort efficiently.
With a 96% accuracy rate, the AI is consistently re-trained to achieve an even higher precision in detecting harmful comments on your brand. BrandFort only offers a monthly subscription, but customers have the option to upgrade or cancel their monthly account at any time without further obligation. The billing information is stored on BrandFort's payment processing partner, Stripe, guaranteeing the safety and security of all transactions.
The team at Swiss Food Box was one of BrandFort's first customers, and the company has been protecting their eCommerce store for over two years. The success stories of BrandFort's customers are a testament to the tool's efficacy in moderating and protecting your brand on social media. Getting started is easy as they offer a great free plan, and if you have any questions, they're happy to provide you with answers.
Contact them directly through their email or chat for more information.
Features
Automated Comment Moderation
Efficiently moderate comments on Facebook and Instagram
BrandFort uses Artificial Intelligence to automate the moderation of comments on Facebook and Instagram. This enables you to concentrate on the growth and development of your brand while we handle comment moderation, ensuring that negative comments or spam never make it to your page. We consistently re-train our AI for increased accuracy, which is already at 96%, ensuring excellent performance always.
Customizable settings to dictate comment filtration
BrandFort allows you to create a customizable list of keywords to specify the type of content you would like to filter out or allow on your page. You can choose to automatically hide or hold inappropriate comments, and our system will take care of it. We guarantee that the post will be moderated within thirty minutes of being posted.
Focus on essential comments
BrandFort allows you to prioritize your responses by identifying comments that require immediate assistance. You can customize your settings or select the "high-priority only" option to focus on essential things. We help you to streamline your workflow and concentrate on what's critical while removing insignificant comments.
Protection of Brand on Social Media
Detect and eliminate negative comments
BrandFort uses AI technology to scan through millions of comments on your social media account and locate negative, profane, or inappropriate comments. These comments are then automatically hidden or held for review until approval, ensuring that your brand’s online presence is professional and consistent. Get alerted as soon as a negative comment is identified for swift and effective damage control.
Protect you from complaints, haters, and spammers
BrandFort's AI system keeps track of groups or individuals that may seek to harm or sabotage your brand or image on social media, ensuring that they don't violate the platform's policies. The system protects your account from negative and inappropriate comments, as well as spammers that might impact your brand's reputation or growth.
24/7 social media protection
BrandFort offers round-the-clock protection of your social media platforms, ensuring that your brand is always protected. Our AI tool provides real-time detection and notification of any negative or inappropriate comments or activity around the clock, keeping your social media platforms safe from harm.
Seamless Integration with Hootsuite
Easily accessible from Hootsuite dashboard
BrandFort offers easy accessibility to its comment moderation features from the Hootsuite dashboard. This integration helps you keep an eye on your comments' status and streamline your workflow by centralizing all your social media activities.
Easily integrate BrandFort into your current Hootsuite setup for efficient and stress-free comment moderation.
Convenient for hybrid management of social media activities
BrandFort's integration into Hootsuite helps you manage multiple social media platforms seamlessly, thanks to the centralized dashboard feature. The integration makes it easy to analyze your social media's impact without maneuvering through different dashboards.
Just one click of a button to moderate comments and respond on multiple social media platforms.
Consolidate Analytics for a wider overview of brand performance
BrandFort consolidates analytics from all social media platforms, providing a comprehensive overview of your brand's performance across different platforms. This feature provides valuable insights into your brand's reputation and growth, detailing audience engagement activities, negative comment ratio, etc.
Flexible Pricing with a Free Plan
No-obligation to try it for free
BrandFort offers a free plan where you can try the service without any obligations or charges. Feel free to explore BrandFort's features, understand how it works and how it will help protect and manage your brand on social media platforms.
Flexible billing that caters to your specific needs
BrandFort's monthly plans are designed to cater to your specific needs when it comes to comment moderation and the protection of your social media accounts. You can choose to cancel or upgrade your monthly subscription without any further obligations or fees.
Secure payment processing partner – Stripe
BrandFort uses Stripe as its payment processing partner. Stripe is the leading payment processor in the industry, providing the highest level of payment security and customer data protection. Your payment details are stored safely and securely, ensuring the privacy of your sensitive financial information.
Expert Customer Support
24/7 customer support availability
BrandFort's team of dedicated customer support experts is available to assist you 24/7. Our team is ready to assist you with any issue or question that you might have regarding the software or your account.
We aim to provide the best support experience with quick response times and personalized attention.
Experienced developers and risk experts
BrandFort software is designed by a team of seasoned developers and risk experts who have years of experience in the industry. They understand the specific needs of brands on social media platforms, and their expertise and experience are reflected in the software. This ensures effective brand protection while providing easy-to-use and user-friendly software.
Proactive engagement to ensure customer satisfaction
At BrandFort, we believe in proactive engagement with our customers to ensure their satisfaction. We consistently seek feedback to improve our system and processes, and we proactively reach out to customers to ensure they get the most out of our software. Our dedicated support team is readily available to assist customers at any point of their journey with BrandFort.
Integrations
BrandFort's AI-powered tool automates the moderation and protection of your brand on social media by detecting negativity, spam, hate, profanity, and complaints on your brand's accounts. They strive to provide efficient and effective solutions for managing and growing social media accounts without compromising the quality of the content.
Hootsuite Integration
For Hootsuite users, BrandFort is listed as an officially integrated app in Hootsuite. This feature enables you to integrate BrandFort seamlessly into your current Hootsuite workflows while managing your social media channels as efficient as possible.
By integrating, you can experience the benefits of the AI-powered moderation tool that will help in protecting your brand on social media.
Youtube Integration (Coming Soon)
Brandfort's developers are currently in the process of integrating the tool onto the YouTube platform, expanding their range of platforms they can assist in protecting your brand on. Once fully integrated, the AI system will automatically detect and filter comments that do not meet the brand's standards, leaving the user with only meaningful interactions.
Payment Processing Integration
BrandFort offers complete security for its users, and users don't have to worry about the safety of their billing information. They work with Stripe, which is the most stringent level of certification available in the payments industry. All billing information is stored securely, assuring the user that their data is in safe hands.
FAQ
What is BrandFort, and what does it offer?
BrandFort is an AI-based tool designed to help brands grow, protect, and leverage their presence on various social media platforms. It automatically moderates the comments on the brand's Facebook and Instagram page, hides negative, spammy, and damaging feedback, and ensures that the accounts remain free from hate, complaints, and profanity. With an accuracy rate of 96%, BrandFort is continuously re-trained to ensure even higher precision in detecting harmful comments.
It also provides monthly subscription plans that can be upgraded, downgraded, or canceled without any additional obligations.
How does BrandFort AI work, and how accurate is it?
BrandFort AI uses advanced algorithms to automatically detect potentially harmful comments on branded Facebook and Instagram pages. The AI specialists at BrandFort have trained the system to spot negativity, spam, hate, profanity, and complaints accurately.
With an accuracy rate of 96%, BrandFort is continuously re-trained to ensure even higher precision in detecting harmful comments. The more people interact with BrandFort on their social media accounts, the better the AI becomes at detecting negative feedback and protecting the brands.
Is my billing information safe with BrandFort?
BrandFort uses one of the most trusted online payment processing platforms, Stripe, to handle all billing and payment transactions. Stripe is a Level 1 PCI-compliant service provider that processes millions of secure transactions every day. All transaction-related information, including your billing data, is encrypted, and the system does not store sensitive banking or credit card details, ensuring maximum safety and security.
Can I try BrandFort for free, and do I need any prior experience to use it?
Yes, you can try BrandFort for free. The company offers a great free plan that allows you to experience the full potential of the tool with limited features.
The free plan has no hidden fees or additional obligations, making it easy for brands to experience the tool's effectiveness before subscribing to a paid plan. No prior experience is needed to use BrandFort; the system is designed to be user-friendly, and the interactive interface makes it easy for anyone to get started.
How does BrandFort integrate with Hootsuite, and what are the benefits of using both?
BrandFort is fully integrated with Hootsuite, a social media management platform that allows users to manage multiple social media accounts from one dashboard. Brands using both BrandFort and Hootsuite can control their social media accounts seamlessly, saving time and increasing efficiency. Hootsuite allows customers to manage and monitor their accounts, track comments and mentions, analyze metrics, and generate reports.
Using BrandFort with Hootsuite helps customers improve their brand's social media presence and protect themselves from harmful feedback effectively.
Alternatives
Aside from BrandFort's AI-powered content moderation tool, there are a few alternatives available in the market. One possible option is using a combination of human moderation and automation tools.
Depending on your budget, you can hire an in-house moderator or outsource the work to an agency. This could help in achieving greater accuracy while also reducing the risk of false positives.
Additionally, you can use automation tools like Hootsuite, Sprout Social, or HubSpot to monitor and filter comments based on certain keywords or phrases. These tools rely on machine learning to categorize comments as positive, negative or neutral, which can help in flagging inappropriate content.
Hootsuite
Hootsuite is a popular social media management platform that can help in automating content moderation. This tool allows you to monitor comments across different social media channels (Facebook, Twitter, LinkedIn, Instagram, etc.) in one dashboard.
You can set up filters to automatically hide or delete comments that contain specific keywords or phrases. Additionally, Hootsuite also provides sentiment analysis, which can help in identifying negative comments that require further review by a human moderator.
Sprout Social
Sprout Social is another social media management platform that can help in streamlining content moderation. This tool allows you to create custom workflows for managing different types of comments. For instance, you can assign different comments to different team members based on their expertise.
Sprout Social also provides reporting and analytics, which can help in measuring the effectiveness of your content moderation strategy.
HubSpot
HubSpot is an all-in-one marketing and sales software that also provides content moderation tools. This tool allows you to set up automated workflows based on certain conditions. For example, you can automatically flag comments that contain profanity or hate speech and assign them to a specific team member for review.
Additionally, HubSpot also provides detailed reporting and analytics, which can help in identifying trends and patterns in your audience's behavior.
Buffer Reply
Buffer Reply is a social media engagement tool that can also help with content moderation. This tool allows you to monitor comments across different social media channels and reply to them from a single dashboard.
You can set up automated rules to hide or delete comments that contain specific keywords or phrases. Additionally, Buffer Reply provides collaborative tools, which can help in streamlining the content moderation process across different team members.
