AppTek is a leader in artificial intelligence (AI) and machine learning (ML) technologies, with a focus on cross-lingual communication solutions. For over 30 years, it has offered software solutions for natural language processing/understanding, automatic speech recognition, neural machine translation, and text-to-speech. Their platform is designed to meet the needs of various industries and countries, with a broad range of language and demographic requirements.
With specialist researchers collaborating with top-ranking universities and client-tailored solutions, they offer a competitive edge in AI-based communication solutions.
TLDR
AppTek is a global leader in AI-powered cross-lingual communication solutions, with over 30 years of experience. It offers industry-leading solutions for natural language processing/understanding, automatic speech recognition, neural machine translation, and text-to-speech.
The company's focus is on enhancing AI model performance with perplexity and burstiness, while specifically tailoring its services to the needs of its clients. AppTek's platform provides a variety of language and demographic options, serving industries like global commerce, media, government, and call centers.
It aims to keep up with the latest technological advancements by collaborating with leading universities and researchers in linguistic technology.
Company Overview
AppTek is a renowned global leader in artificial intelligence (AI) and machine learning (ML) technologies, specializing in cross-lingual communication solutions for more than three decades. The company offers a wide range of leading-edge software solutions for automatic speech recognition (ASR), neural machine translation (NMT), natural language processing/understanding (NLP/U), and text-to-speech (TTS) technologies.
Founded in 1990, AppTek has a talented and agile team of ASR, MT, and NLU PhD scientists and research engineers, making it one of the most experienced and knowledgeable teams in the world. The company has been successful in solving complex problems related to language understanding, translation, and transcription accuracy, with a customer base from the government, global commerce, call centers, and media industries. AppTek maintains long-standing affiliations with leading universities, collaborating with top linguistic technology researchers and professors to stay ahead of the curve in developing new theories and solutions to automate recognition, translation, and communication.
The company has gained a reputation for achieving performance goals with its customers by employing industry-leading AI and ML technologies tailored to the specific needs of their clients. AppTek offers cutting-edge solutions across a wide array of languages, dialects, channels, domains, and demographic requirements.
The company continuously strives to improve its products and services. Its current research focuses on improving AI models' performance with a special emphasis on perplexity and burstiness while maintaining specificity and context. Many of its projects have resulted in more efficient models, such as the self-normalized importance sampling technique, efficient training pipeline, segmental models, and many more.
Overall, AppTek is a reliable partner for companies that seek the latest in AI and ML technologies, backed by decades of experience, a team of leading experts, and partnerships with top-ranking universities to provide innovative and effective cross-lingual communication solutions.
Features
Speech-to-Text Translation
Convert spoken language into text
With AppTek's Speech-to-Text services, you can easily capture words and translate contact center conversations, voice commands, and other forms of the spoken-word into text. This feature makes it possible to search, discover, and analyze different types of audio and video assets, significantly increasing their value.
AppTek's deep-learning Automatic Speech Recognition (ASR) technologies provide unparalleled accuracy across 35+ languages and dialects for both on-premise and cloud API services. It is perfect for types of usages such as call centers, mobile, broadcast media/entertainment, interviews, business meetings, and even government applications. By offering superior model training that is customized to your specific language needs, AppTek brings better accuracy than traditional out-of-the-box solutions.
Improves readability and appearance
AppTek's ASR platform not only generates accurate and contextual transcripts, but it also adds punctuation, capitalization, number formatting (e.g., 1 vs. one), and more to enhance readability and appearance.
Customized output
AppTek's platform can distinguish domain-specific terminology, such as proper names, brands, and individual names, and can generate customized output based on context.
Speaker Recognition and Segmentation
Identifies and segments speaker changes
AppTek's ASR platform can identify and segment speaker changes through separate audio channels or advanced speaker diarization on single audio channels, resulting in homogeneous segments for each speaker. This feature provides better speaker identification and segmentation accuracy.
Indexes timestamps in parallel with words spoken
AppTek's ASR platform can index timestamps along with words spoken, allowing for fast metadata retrieval of an individual keyword or group of phrases inside audio files. This feature improves the searchability of audio files.
Optimized spatial filtering for single audio input sources or microphone arrays
AppTek offers acoustic modeling techniques that optimize spatial filtering for single audio input sources or microphone arrays, providing improved recognition of speakers and sources. This feature helps enhance the accuracy of ASR in noisy environments or in recordings from multiple speakers.
Machine Learning Models and Language Capabilities
Updates machine learning models to improve output based on noisy audio
AppTek's platform continuously updates machine-learning models to improve output based on noisy audio environments or recording channels, providing optimal accuracy for any environment. This feature ensures consistent accuracy and quality of the output.
Offers Automatic Speech Recognition (ASR) for a diverse set of languages and wide range of dialects
AppTek offers ASR for a diverse set of languages and a wide range of dialects for both narrowband (telephony) and wideband (media) audio. This feature ensures that customers can transcribe and analyze content in their desired language, no matter how specific it is.
Trains customized language models, even across low resource languages, for exclusive use
AppTek can work with clients to train new customized language models, even across low resource languages, for their exclusive use. Tailoring the platform to a specific domain or use case enhances the accuracy and relevance of the output.
Other Capabilities
AppTek is a global leader in AI and ML technologies for ASR, NMT, NLP/U, and TTS
AppTek is a global leader in AI and ML technologies for ASR, NMT, NLP/U, and TTS. With more than 30 years of research and development, AppTek has built a world-renowned platform to deliver industry-leading solutions across a breadth of global markets such as media and entertainment, call centers, government, enterprise business, and more. The platform covers a wide array of languages/ dialects, channels, domains, and demographics.
Superior model training customized to solve your specific language needs
AppTek's superior model training is customized to solve your specific language needs with applications that bring superior accuracy over traditional out-of-the-box solutions. The platform's model training is tailored to address the nuances and complexities of each customer's specific language requirements and use case.
Provides unparalleled customization and support for best-in-class transcriptions
AppTek provides its customers with unparalleled customization and support for best-in-class transcriptions across a broad array of audio content. The platform's support services ensure that customers receive the best possible output quality and accuracy for their audio data, in addition to providing robust customer service and strive to resolve client questions and issues as quickly and efficiently as possible.
Integrations
AppTek offers a comprehensive solution for generating new multi-format multi-domain data corpora at scale, including transcription of audio files, parallel text corpora creation, conversational language processing, metadata generation, and rich metadata image tagging.
Transcription of Audio Files
AppTek's Workbench platform features transcription of audio files, including segmentation, time-stamping, non-speech tagging, PII redaction, automated guideline validation, and ASR-enabled automation. Utilizing fully managed human annotation services, the platform combines computer vision classifiers, text-based NLP, and automatic speech recognition AI models to optimize and semi-automate human-in-the-loop data labeling and annotation workflows. It delivers tried-and-tested annotated data for both federal and enterprise clients with its robust quality assurance process and scientific expertise to validate and extend the data for real-world use cases.
Parallel Text Corpora Creation
AppTek's Workbench platform generates parallel text corpora from audio or source text, including sentence alignment for audio environments with translation of text into multiple languages. It provides fully managed human annotation services, and its automated tools deliver high-quality and semantic matches across multi-format multi-domain data corpora.
Conversational Language Processing
AppTek's natural language processing/understanding (NLP/U) models lend themselves to conversational language processing applications, including sentiment analysis, intent and emotion detection, topic classification, and entity recognition. Workbench enables users to train and deploy NLP models in a secured, cloud-based environment utilizing a human-in-the-loop workflow that combines computer vision classifiers, text-based NLP, and automatic speech recognition AI models.
Metadata Generation
AppTek generates additional metadata, including domain classification, speaker labeling, language and dialect labeling, and more. The Workbench platform enables users to customize training data creation and validation workflows with its modular components and its orchestration framework integrates with existing data processing pipelines. The platform can handle structured as well as unstructured data.
Rich Metadata Image Tagging
AppTek's Workbench platform features rich metadata image tagging, object detection, recognition and classification with bounding boxes, OCR, robust face detection, and sensitive content redaction. With the platform's distributed workforce, AppTek's fully managed human annotation services mean that users can deploy fast and secure workflows with high-quality rich metadata at scale.
FAQ
What is AppTek?
AppTek is a global leader in AI and ML technologies, specializing in cross-lingual communication solutions for more than three decades. The company offers a wide range of leading-edge software solutions for ASR, NMT, NLP/U, and TTS technologies.
What solutions does AppTek offer?
AppTek offers automatic speech recognition (ASR), neural machine translation (NMT), natural language processing/understanding (NLP/U), and text-to-speech (TTS) technologies. They offer cutting-edge solutions across a wide array of languages, dialects, channels, domains, and demographic requirements.
What is AppTek's area of expertise?
AppTek specializes in cross-lingual communication solutions, including ASR, NMT, NLP/U, and TTS technologies. The company's focus is on improving AI model performance with an emphasis on perplexity and burstiness while maintaining specificity and context.
What industries does AppTek serve?
AppTek serves various industries, including government, global commerce, call centers, and media. The company provides AI and ML solutions tailored to the specific needs of its clients in various languages, dialects, channels, domains, and demographic requirements.
What is the history of AppTek?
AppTek was founded in 1990 and has been operational for more than three decades. It has a talented and agile team of ASR, MT, and NLU PhD scientists and research engineers, making it one of the most experienced and knowledgeable teams in the world. The company has been successful in solving complex problems related to language understanding, translation, and transcription accuracy.
What is AppTek's research focus?
AppTek's current research focuses on improving AI models' performance with an emphasis on perplexity and burstiness while maintaining specificity and context. They continuously strive to improve their products and services, resulting in more efficient models, such as the self-normalized importance sampling technique, efficient training pipeline, segmental models, and many more.
What is AppTek's affiliation?
AppTek maintains long-standing affiliations with leading universities, collaborating with top linguistic technology researchers and professors to stay ahead of the curve in developing new theories and solutions to automate recognition, translation, and communication.
What kind of solutions does AppTek offer in ASR?
AppTek offers automatic speech recognition (ASR) for a diverse set of languages and a wide range of dialects for both narrowband (telephony) and wideband (media) audio. They also work with clients to train new customized language models, even across low resource languages, for their exclusive use.
What kind of solutions does AppTek offer in NMT?
AppTek offers neural machine translation (NMT), a cutting-edge technology that translates text from one language to another using advanced neural network architectures. This technology allows for faster and more accurate translations, thereby enhancing cross-lingual communication across various industries and geographies.
What kind of solutions does AppTek offer in NLP/U?
AppTek offers natural language processing/understanding (NLP/U), an AI technology that enables computers to understand human language and respond accordingly. This technology is widely used in chatbots, virtual assistants, and other AI-powered applications to enhance user experience and improve customer engagement.
What kind of solutions does AppTek offer in TTS?
AppTek offers text-to-speech (TTS) technologies that convert written text into spoken words. This technology is widely used in automated voice response systems, navigation systems, and e-learning platforms to enhance user experience and make communication more efficient and effective.
